Help Centre
Commonly Asked Questions
Before registering or depositing with Torch Avkasten, please review these comprehensive answers covering sign-up, security, charges, automation, withdrawals, and market availability. Trading involves risks and does not guarantee gains.
Create your account by providing essential details, confirm your email address, and fund your wallet with a minimum of A$250. This grants you entry to live market data, risk controls, AI-powered alerts, and a step-by-step onboarding manual. Always review transaction fees before proceeding and invest only what you can afford to lose.
We protect your information using SSL encryption, two-step verification, and trusted payment systems. Your account data is secured under stringent privacy guidelines. However, market volatility can impact your assets and invested funds despite our robust safeguards.
All charges for deposits, withdrawals, and trading are transparently displayed prior to completing any operation. No hidden fees are applied afterwards. Check the on-screen breakdown including processing durations to fully understand costs involved.
Absolutely, you can activate AI-based trading bots tailored to your risk tolerance or opt for manual trading. You retain control over settings like limits and stop-loss orders. Automation enhances speed but does not assure profits or eliminate losses. Switching between manual and automated modes is seamless.
You may request withdrawals via your account dashboard. Processing times typically range from 1 to 3 business days depending on the payment option chosen, like credit card, bank transfer, or e-wallet. Fees and expected timing appear before confirmation. Keep your transaction reference and contact support if processing takes longer than indicated.
No prior trading experience is required to use Torch Avkasten. We provide guided onboarding, educational materials, and practical tools to help you learn comfortably. Experienced traders will find advanced charting and risk management features valuable. Regardless of your expertise, trade responsibly, review all terms, and access our 24/7 support if needed.
Trade and monitor cryptocurrencies, forex, equities, and commodities within one platform offering real-time data and extensive analysis tools. Choose manual or algorithmic trading to fit your style. Available instruments may differ; please verify the complete list after logging in.
Our support team is available around the clock to help with any inquiries about your account, funding, withdrawals, or platform functionalities. Contact us via the Support area or submit a ticket after activating your account. We prioritise urgent matters related to active trades whenever possible.
Have further questions about account setup, fees, or security?
Get in Touch with Support